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Privacy Policy
At Hitmart Series (hereinafter, “the Site,” operated through hitmartstudios.com.mx), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Notice explains how we collect, use, protect, and share your information when you visit our website or access our digital content (video purchases or rentals).
- Information We Collect
To provide you with the best experience on our Video On Demand (VOD) platform, we collect the following data when you create an account or make a purchase:
Identification and contact data: First name, last name, and email address.
Browsing data: IP address, browser type, time zone, and essential session cookies to keep your shopping cart active and verify your viewing permissions.
Transaction data: History of episodes, movies, or seasons you have purchased or rented on our platform.
Important note about payments: Hitmart Series does not collect, store, or process your credit or debit card numbers. All financial transactions are securely processed through certified third-party payment gateways (such as PayPal).
- Use of Information
We use your personal data strictly for the following purposes:
Creating and managing your user account on our platform.
Processing your purchases and rentals of access to our episodes and series.
Automatically verifying your account permissions to unlock protected audiovisual content.
Sending you receipts, order confirmations, and notifications about the expiration of your rentals.
Providing you with technical support if you have trouble playing any videos.
- Third-Party Services
For our platform to function correctly, we share limited technical information with the following service providers:
WooCommerce: The platform that manages our catalog, user accounts, and shopping cart.
PayPal: The payment processor responsible for verifying and securing your financial transactions.
Bunny.net: Content Delivery Network (CDN) that hosts and streams our videos. It may log your IP address and general location to optimize video loading speed and prevent piracy or unauthorized playback of our content.
- Use of Cookies
We use cookies essential for the operation of the site. These cookies allow the system to remember who you are after you log in, what items you have in your WooCommerce cart, and whether you have the necessary permissions (Pay-Per-View) to access a restricted video page. You can configure your browser to block these cookies, but the site will not function correctly for viewing content. - ARCO Rights (Access, Rectification, Cancellation, and Opposition)
In accordance with current Mexican law, you have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information (Rectification); that we delete it from our records or databases (Cancellation); as well as object to the use of your personal data for specific purposes (Objection).
To exercise any of your ARCO Rights, please send an email detailing your request to:
[Your contact email address, e.g., contacto@hitmartstudios.com.mx]
- Data Security
We implement administrative and technical security measures (including SSL certificates to encrypt browsing) to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. - Changes to the Privacy Notice
We reserve the right to make modifications or updates to this privacy notice at any time to address new legislation or internal policies. These modifications will be available to the public through this website.
Contact and Legal Representative
For any questions related to the protection of your personal data, you can contact the platform manager, Iván, via email at: hitmartstudios@gmail.com